An agent on the first reply
Answers from your operation's knowledge, spots the right queue and hands off to a person with a summary of the conversation.
The AI agent handles the first reply on your channels. Over MCP, ChatGPT, Claude or another compatible assistant does in the CRM what you would do on screen.
Talk to the teamA chatbot that only answers questions and an assistant that only reads exported spreadsheets don't help much. The work is still opening screen after screen and clicking.
Answers from your operation's knowledge, spots the right queue and hands off to a person with a summary of the conversation.
Voice notes become text, and your team asks for a summary and suggested replies without leaving the conversation.
Whatever the UI does, MCP does too: inbox, contacts, accounts, opportunities, tasks, calendar, campaigns, reports and workflows.
The assistant acts on behalf of whoever connected it and goes through the same role rules and validations as the screen.
Paste the MCP address into your assistant, sign in with your account and approve. The assistant never stores your password.
See which assistants have access, who connected them and when they were last used. Revoking cuts access immediately.
In browsers that support WebMCP, agents running in the browser use agents2.me tools in your open session, with your role's permissions.
Set the knowledge it draws on and when a conversation goes to a person.
Add the agents2.me MCP address as a connector in ChatGPT, Claude or another MCP-compatible assistant.
Sign in and confirm access. The assistant sees what your role sees, nothing more.
“Create a task for tomorrow”, “which opportunities are stuck in proposal?”. It does the work and you check it on screen.
Yes. The assistant acts as the user who connected it, with that user's role permissions. Anything that person can't do on screen, the assistant can't do either.
ChatGPT, Claude, Grok, Dots, OpenBot and other MCP-compatible tools: any that support remote MCP connectors. Paste the server address and approve with your account.
Connected apps lists every connection, and you can revoke any of them. Access stops immediately.
Using the agents2.me AI (first-line agent, summaries, suggested replies and CX Score) is charged per use. Using the platform over MCP from your own assistant carries no AI charge from agents2.me.
It takes the first reply and hands off to a person when needed, with a summary and the queue the customer wants. You choose which channels it works in.