whatsapp campaigns

Broadcasts with judgment.

Pick the audience, the template and the time. Then see who got it, who read it and who was left out, and why.

Talk to the team
the problem

A list in a spreadsheet.
Results in the dark.

A blast sent outside your service tool leaves no trail: nobody knows who read it, why part of the list never got it, or where the replies went.

01
what you do

From draft to winner.

Four-step wizard

Setup, audience, message and schedule, with a preview of how the message lands in WhatsApp. Stop halfway and pick it up again from the draft.

Audience from a CSV or a report

Upload a spreadsheet or use a saved CRM report. Each template variable maps to a column or a fixed text, and a repeated phone number is messaged once.

A/B testing

Two to ten variants, changing the template or the send time. The winner is picked by reads, by deliveries and reads, or by you, and the rest of the audience gets it.

Schedule or cancel

Send now or set a date and time. If you have to stop mid-send, anyone who hasn't received it yet won't.

Campaign dashboard

Sent, delivered, read and rejected, per variant and over time. Rejections are grouped by reason, and so are the people left off the list: repeated, invalid phone or missing variable.

Replies in the right queue

A conversation only enters the Inbox once the contact replies. It then lands in the queue chosen for the campaign, already carrying the campaign tag.

WhatsApp templates

Named variables, header media and interactive buttons. From the Inbox or over MCP, the charge template (PIX, boleto or payment link) sends the customer a payment card.

Ad tracking

See which Google or Meta ad brought in each WhatsApp conversation. When closing it, the team classifies the lead or ties the sale to an opportunity, and the report adds it up by campaign.

how it works

Audience, message, send.

  1. 01
    Set it up

    Name it, choose the WhatsApp channel and the queue and tag that will receive the replies.

  2. 02
    Pick the audience

    Upload a CSV or choose a saved report that has a phone column.

  3. 03
    Build the message

    Choose an approved template, map its variables to the audience and, if you like, turn on an A/B test.

  4. 04
    Schedule and follow

    Send now or on the set date, and follow deliveries, reads and rejections on the dashboard.

questions

Before you hit send.

Do I need an approved template?

Yes. A campaign sends a template approved on the WhatsApp channel, which is how you reach a contact again outside the 24-hour window.

How does the A/B test pick a winner?

You set the rule: most reads, most deliveries and reads, or a manual pick after you see the numbers. Part of the audience is held back and gets the winning variant when the test ends. You can also just split the audience with no winner.

Can I cancel a campaign that is already sending?

Yes. Messages already sent can't be taken back, but anyone who hasn't received one yet won't. Scheduled campaigns can also be cancelled before they go out.

Does ad tracking send conversions to Google Ads and Meta?

No. Clicks, classifications and sales are recorded in agents2.me and show up in the ad attribution report.

next step

Plan your next campaign.

Talk to the team