Every conversation. One place.
WhatsApp, Instagram, Telegram, Messenger, WebChat and SMS in the same operation, without switching tabs.
exploreThe context that
stays with you.
agents2.me brings your channels, your team and every contact's history together in one operation that understands what's going on.
Official Meta own hub no per-user licensing official connection
Connected AI
service with context
Conversation resolvedwithout losing context
360ºcontact history
✦
✦
the problem isn't a lack of channels
It's when each channel tells a different story.
The customer arrives on Instagram, continues on WhatsApp and finishes on WebChat. For them, it's one conversation. For your team, the history comes along — instead of becoming three loose tickets.
Understand the differenceone inbox, many signals
Conversation from WhatsAppContact recognized by the CRM
an operation with a 360º view
From the first "hi" to the next step.
Connect your channel in a few steps. If you need it, our team helps you get the operation running.
WhatsAppInstagramTelegramMessengerWebChatSMSWhatsAppInstagramTelegramMessengerWebChatSMS
fewer tools. more clarity.What your team needs
What your team needs
to make it happen.
From the detail that speeds up the reply to the context that protects the relationship. Every feature exists so the operation flows.
contact in focus
JL
João LimaContact in the CRM
Last interactionToday, 12:42 via WhatsApp
Owner• sales team
Custom fieldsProduct: Pro Plan
Conversation noteShowed interest in the upgrade.
Merged conversationInstagram + WhatsApp · 3 min ago
unified history
contact identified
context, not recordsSee context in action
Your team doesn't need to ask again. agents2.me already knows.
CRM contacts, custom fields, conversation notes and the history from every channel. What was said before still counts now. Everything stays centralized in the operation — not on an employee's personal phone.
01
Merge conversations by contactOne person, one story — even when they switch channels.
02
Record what mattersNotes and custom fields where your team actually uses them.
03
Transfer without starting overThe next agent gets the context, not just the "hi".
04
Operate from one placeHistory, contacts and conversations stay with the company — they don't depend on one person's device.
AI agent / on the front lineResolves with context.
Resolves with context.
Hands off when needed.
AI is the front-line agent on your channels: it answers on its own with the configured skill and only calls a person when the flow asks for it.
state 01 / resolution without handoff
01
Message arrives
The customer asks through the connected channel.
02
AI answers with context
It checks the history and resolves without handoff when the skill allows.
03
Resolved without handoff
The front-line agent closes the conversation with the available context.
state 02 / handoff with context
01
AI identifies the need
The handoff trigger depends on the configured skill.
02
AI hands off to a human
It checks business hours and signals whether it can transfer.
03
Summary + tag + review
The agent receives a summary, the relevant queue and a flag for review.
transcribes audio suggests replies checks business hours reads customer temperature answers anytime, hands off at the right time
a view for those running the operationWhen the conversation flows,
When the conversation flows,
the team sees.
Track conversation volume by channel, response time by queue and conversation distribution by queue and tag. It's a product-capability view — not a track record of results.
product viewstructure
AC
Ana Costaorganization overview
Good morning, Ana ✦
Channel organizationUnified view all channels
Context in the conversation360º history per contact
Next stepQueue + owner without losing the thread
Conversation volume received resolved
peakbaseline
channelqueuecontextaction
By channel
WhatsApp68%
Instagram19%
Telegram8%
WebChat5%
a model that grows with your teamYour team grows.
Your team grows.
Your license bill doesn't.
agents2.me doesn't charge per-user licenses. The platform cost doesn't grow with every person who needs to serve.
Understand the modelstill have a question?
Clarity is also a feature.
If your operation is made of conversations, it deserves a platform that speaks your language.
Book a conversationDoes agents2.me work with the official WhatsApp?
Yes. agents2.me has its own hub and an official Meta connection. Your operation stays within the platform's rules, without workarounds or middlemen.
Can I bring other channels besides WhatsApp?
You can. WhatsApp, Instagram, Telegram, Messenger, WebChat and SMS live in the same inbox, with history linked to the contact.
Do I need to replace my current CRM?
Not necessarily. agents2.me organizes contacts and conversation context so your team works better. We can understand your operation and point to the best path.
Does it work for small teams?
Yes. You start with the essentials and scale the operation with queues, users, permissions, tags and metrics when it makes sense.
the next conversation can start hereStop losing the thread.
Stop losing the thread.
Shall we talk?
A clearer operation starts by understanding what's stuck today.
I want to meet agents2.me